Technical writing, the seven laws

I am here at PyCon, enjoying the talks. I will blog about what I have seen in a few days. Until then, let me drop here the seven laws on how to write good technical documents.

These laws are the rules I have synthetized for the tutorial I gave yesterday, and that can be followed by anyone who write for softwares.

They are based on advices taken from:
- Writing With Power (Peter Elbow) - Agile Documentation (Andreas Rüping) - My own experience on the topic.

The seven laws for technical writing:

The Two-step writing process

Writing should be done in two stages (Elbow, 1980):
- a free writing where ideas are written on the paper no matter the shape. - a review stage where things are structured and reviewed.

Each stage should take 50% of the time.

-> Split you writing time in two phases, no one can write it right the first time (except Mozart)

Simple style

  • Use short sentences and simple writing style.
  • Use simple vocabulary

Targeted readership

Focus on your target when you write a document (Rüping, 2003).

Assume their background knowledge to restrict the scope of the documentation.

-> A prerequest section can help a lot.

Focused information

A document is about a clear focus.

A precise title for each section and the document itself, and a summary can help.

-> If you cannot easily name the document or one of its section, there's a problem

Realistic examples

Drop the foo and bar habits. Examples must be real-life examples, and usable as-is.

Neh:

import graph

>>> foo = graph.calculateSquare(1, 1, 1, 1)

>>> bar = graph.renderSquare(foo)

Better:

import graph

>>> square = graph.calculateSquare(1, 7, 1, 10)

>>> square_view = graph.renderSquare(square)

"Light but sufficient" approach

A working software is more important than the best documentation in the world (Ambler, 2002).

Quality over Quantity is the best rule.

-> Spending too much time to find something in the documentation is a bad sign.

-> Think documents like code. Always limit the size of sections, examples, etc. Modularized documentation is the key.

Structured documents

Use a clear document portfolio to facilitate the reading. Document should use:
- an abstract with a readers guideline - a toc when there are more than one section - references - glossary - tables and diagrams

-> Never write a document that doesn't have a template

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